Compliance Assistant Pro

Privacy Policy

1. Introduction

ComSafe UK ("we", "us", or "our") is committed to protecting the privacy of users ("you", "your") of Compliance Assistant Pro. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our software.

2. Information We Collect

  • Anonymised Input Data: All inputs into Compliance Assistant Pro are anonymised at source and are not linked to any identifiable user data.

  • Account Information: When you create an account, we collect your email address and other details necessary for account creation and management.

  • Usage Data: We may collect non-identifiable information about your interaction with our software, such as error logs and feature usage statistics, to improve our service.

3. How We Use Your Information

  • To Provide Services: We use your account information to facilitate your access to Compliance Assistant Pro.

  • To Improve Our Services: Usage data is analysed to optimise the performance and functionality of the software.

  • To Communicate: We may use your contact information to send updates, respond to inquiries, or provide support.

4. Data Sharing and Disclosure

  • No Selling of Data: We do not sell your personal information to third parties.

  • Service Providers: We may share data with trusted third-party service providers to assist with operations, such as hosting and analytics, under strict confidentiality agreements.

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. User Rights

  • Access and Rectification: You may request access to or correction of the personal information we hold about you.

  • Deletion: You may request the deletion of your account and associated data by contacting us at info@comsafeuk.com.

  • Objection: You have the right to object to the processing of your data under certain circumstances.

7. Cookies and Tracking

Compliance Assistant Pro does not use cookies or tracking technologies that collect personal data.

8. Retention of Data

We retain your account and usage data only for as long as necessary to provide the services you have requested and to comply with legal obligations.

9. Children’s Privacy

Compliance Assistant Pro is not intended for use by children under the age of 16. We do not knowingly collect data from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@comsafeuk.com.